Refund Policy | Bicep Heart Trend AI

On Bicep Heart Trend AI you buy one-time credit packs (there are no subscriptions), and payments are taken by a third-party processor. There are two separate ways value returns to you. If a bicep heart render fails, or a provider's safety filter stops it, the credits spent on that attempt are put back in your balance on their own, with no request needed. This policy covers the other case: getting back money you paid.

When You Qualify for a Refund

Both of these conditions have to be met:

• Your request reaches us within 7 days of the original purchase.
• Since that charge, the paid features have not been used to any substantial degree.

Asking for a Refund

Write to support@bicephearttrendai.video with:

• The email address registered to your Bicep Heart Trend AI account
• Your receipt or order number (helpful but optional)
• The reason for the request, if you would like to share it

How Long It Takes

Approved refunds travel back to the card or account that paid. Expect roughly 5-10 business days before your bank or card issuer lists the credit.

What We Cannot Refund

The following generally fall outside this policy:

• Accounts with substantial paid use, for example most of the credits spent or a large number of clips rendered
• One-time credit packs, unless a refund is required by law
• Accounts in breach of the Terms of Service, or that game the refund process

Disputes with Your Bank

Please reach out to support before filing a dispute or chargeback, because billing problems are usually sorted out more quickly by email. An account with an unresolved chargeback can be limited until we finish looking into it.

Your Legal Rights

Nothing on this page reduces consumer rights that the law does not allow you to waive; those rights continue to apply.

Questions about this Refund Policy: support@bicephearttrendai.video.