Privacy Policy | Bicep Heart Trend AI
Current as of 8 November 2026.
1. Overview
Whenever you browse or create on bicephearttrendai.video, Bicep Heart Trend AI ("we") handles some personal information. This page sets out how, and it works alongside the Terms of Service.
2. What Data Is Involved
Based on the features you use, we may handle:
- Account information, including your name, email address and sign-in identifiers
- The photo you upload and every bicep heart clip generated from it
- Generation settings such as resolution, audio choice and the status of each job
- Payment references supplied by the checkout provider (never your full card number)
- Messages you send to support
- Technical records like IP address, browser type and approximate times of access
- Cookie and analytics events, as explained further down
3. Why We Use It
We rely on it for the following purposes:
- Opening your account and protecting it from misuse
- Render the clip you asked for, store it and make it available to download
- Collect payment, add credits and process refunds or chargebacks
- Spot misuse, apply the Terms and run safety screening
- Answer support questions and legal requests
- Understand overall site usage and fix bugs
- Fulfil tax, accounting and record-keeping obligations
Uploaded pictures are not a product we sell.
4. Photos You Upload and the Clips Made From Them
Your photo is used to produce the MP4 you requested, so it may pass through our hosting, storage, safety-screening and AI video providers for that purpose only. We do not create a facial-recognition template from it, and we never use it to work out who a person is.
Only upload a photo that you own or have permission to use. Pictures of celebrities or other public figures, of anyone under 18, content designed to impersonate or deceive, and personal data you are not entitled to share are not allowed.
5. Cookies and Analytics
Cookies and comparable browser storage may be used for staying signed in, saving preferences and measuring which pages people visit. You decide what your browser accepts, though turning certain cookies off can break sign-in or payment.
After you choose a photo, the generator may save a draft in your browser so your photo and settings survive signing in, checking out or refreshing the page in that tab. Removing the photo updates the draft, and a successful render deletes it. When a draft has sat idle for two hours, it is discarded the next time the generator looks for one. This browser draft is separate from uploaded files and finished clips, whose retention is covered below. You can also wipe the site's browser storage from your browser settings.
6. Who Receives Your Information
We pass information only to vendors working under our instructions, namely:
- Companies that host the site and store files for it
- Whichever payment processor appears on the checkout screen
- The AI video and content-safety services that render or review a bicep heart job
- The email service that sends account notices and support replies
- Lawyers, accountants or public authorities, when a legal duty applies
Our vendors may not reuse your photo to market their own products.
7. How Long We Keep Data
We hold information only for as long as we reasonably need it to operate the Service, keep My Creations available, protect security, settle disputes, enforce our agreements and satisfy legal, tax, accounting or regulatory requirements.
- Account details, photos and clips may be kept while your account is open or your history remains on.
- Uploaded photos and finished clips may sit in your history or in the storage used to deliver them.
- Billing records are retained for as long as tax, accounting, payment, fraud-prevention and dispute rules require.
- Support threads and security logs are deleted once they are no longer needed for running the Service or meeting legal duties.
Once a deletion or closure request is verified, qualifying personal data is erased or de-identified within 30 calendar days. Encrypted backups can persist for up to 90 additional days before the regular backup cycle overwrites them. Certain records may be kept longer where needed for legal compliance, fraud prevention, chargebacks, disputes or defending claims.
8. Rights You Can Exercise
Depending on your location, the law may give you the right to:
- Learn which categories of personal data we collect, our reasons and who receives them
- Obtain access to, or a copy of, the personal data we hold about you
- Have wrong or missing account details corrected
- Ask us to erase eligible personal data and close your account
- Limit or object to some kinds of processing
- Receive some of your data in a structured file you can take elsewhere
- Take back consent you gave earlier
- Unsubscribe from promotional email while still receiving receipts and security notices
- Lodge a complaint with the privacy regulator where you live
Making a request
Send an email to support@bicephearttrendai.video from your account address, with the subject Privacy Request or Account Deletion Request. Tell us which action you want (access, correction, export, restriction, objection, closure or deletion) and which account or data it concerns.
To avoid revealing or deleting someone else's data, we may ask for reasonable proof that you are the account holder. We acknowledge and finish each eligible request no later than 30 calendar days after it reaches us. If a complex request legally allows more time, we will tell you why and give you a new date. Some profile details can also be changed directly in Settings.
Even after closure, we keep the billing, security, fraud and dispute records that the law requires or that we need to protect the Service and its users.
9. Cross-Border Processing
We and our providers may process information outside your country. When the law calls for it, these transfers are protected by measures such as contractual clauses, recognised adequacy decisions and access controls.
10. Security Measures
Data travels over encrypted connections, only a few team members can reach it, credentials are locked down, activity is logged, and suspicious use is screened where the workflow allows. Even so, no website can rule out every security risk.
11. Minors
You must be 18 or older to use the Service, and we never knowingly gather data from children. Should a child's information reach us, tell support and we will remove it or take other suitable action.
12. Links to Other Services
Links on this site can lead to services we do not run. Anything you share there is governed by their privacy terms, not this page.
13. Updates to This Policy
When our product or the applicable law changes, we may revise this policy. Revisions are published at this address with a fresh date, plus advance notice in any case where the law calls for it.
14. Contact
- Email: support@bicephearttrendai.video
- Website: bicephearttrendai.video
